Tuesday, August 08, 2006

Talktalk Automated response 4 days later?

On friday, after my latest episode with TTs 'service' I vented by sending a detailed rant to the broadband support e-mail address and cc'd Charles 'I have a nice yacht' Dunston.

This evening, over 4 days later I get an 'automated' response? How badly overwhelmed or under specced do their systems have to be for an automated response to take 4 days?

I shudder to think.

In stark contrast to their automated billing system, so far it's not failed once to bill me on time.

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