Monday, July 03, 2006

Now that's Service!

My post from the 28th highlighted my problem with the login to the talktalk.co.uk account page. That day I submitted an online help request via the site.

Today, 6 days later, I get an automated response saying they will respond in the next "5 working days". I'm not allowed to reply to this e-mail to tell them not to bother since the problem solved itself a few days later (as I'd predicted).

update: 17 July - still no response. HA HA

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